PuzzleHR Managed Benefits
Competitive benefits without the full-time admin job.
Your PuzzleHR Benefits Specialist works with your broker and carriers to choose, manage, and administer your benefits month-in and month-out, saving you time and money.
A conversation with our team. No cost, no commitment.
Employee benefits are much more complicated than just health insurance.
You’ve spent hours upon hours working with benefits brokers and financial advisers to put together a plan that won’t break the bank and still gives your employees attractive options.
Then comes the hard part. Administering those benefits, and keeping them competitive in the market, can be a full-time job all by itself.
PuzzleHR takes that work off your plate, so your team can stay focused on running the business.
We simplify the complexities of benefits administration.
What your Benefits Specialist handles
Support across every part of benefits administration.
Benefits handled correctly from a new hire's first day through qualifying life events and separation.
We help make sure the right employees and dependents are enrolled in the right plans at the right time.
When carrier data feeds break or fall out of sync, we track down the issue and get it fixed.
Enrollments stay consistent across your HRIS, payroll, and carrier systems.
We keep EOI requests moving with employees and carriers so coverage isn't delayed.
Planning, coordination, and follow-through, from the timeline to confirming elections with carriers.
We help you respond to and resolve benefits audits.
We reconcile carrier invoices against payroll deductions so you only pay for the coverage you have.
How it works
A specialist who works alongside your broker.
Keep the broker relationship you trust. We take on the administration that follows.
Get a quote
Tell us about your workforce, your plans, and where administration is slowing you down.
Meet your specialist
Your dedicated PuzzleHR Benefits Specialist learns your plans, broker, and carriers.
Choose the right plan
We work with your broker to help you select the best suite of benefit products.
Month-in, month-out
We administer your benefits with your broker and carriers, every month.
What we simplify
Plan Choice
- Work with your broker on plan selection
- Options that stay competitive in your market
- Benefits that fit your budget
Carrier Communication
- Day-to-day contact with carriers
- EDI troubleshooting and support
- Evidence of insurability follow-up
Employee Open Enrollment
- Eligibility support
- Enrollments synced across systems
- Elections confirmed with carriers
Invoice Reconciliation
- Carrier invoice audits
- Payroll deduction audits
- Audit resolution support
Add PuzzleCares
Smart benefits, big savings.
PuzzleCares is our supplemental benefits program, designed to reduce out-of-pocket healthcare costs for employers and employees. It includes unlimited free virtual care, free and discounted prescriptions, hospital indemnity coverage, and on-demand counseling. Benefits are added pre-tax, so employees’ take-home pay goes up at no additional cost.
anticipated premium increase, down from a nearly 30% hike
average employee take-home increase per pay period
in client tax savings
Results from a service industry client with 200+ employees in 30 states.
Free download
Get our Open Enrollment Guide.
90% of organizations experience open enrollment issues that cost them time and money. Our checklist is a strategic roadmap for open enrollment success, whether it’s your first one or you’re refining your process.
One to two tasks a week, so everything is ready before day one.
What to update in your SPD and SBC, and ACA requirements to check.
Education materials, kickoff emails, and reminders that get people enrolled.
Carrier and payroll checks, post-enrollment surveys, and planning for next year.
Have questions? We've got you covered.
Below you’ll find answers to common questions about PuzzleHR Managed Benefits.
What is PuzzleHR Managed Benefits?
Managed Benefits gives you a dedicated PuzzleHR Benefits Specialist who handles the administration of your employee benefits. We simplify complexities like plan choice, carrier communication, employee open enrollment, and invoice reconciliation.
Do we need to replace our benefits broker?
No. Your Benefits Specialist works with your broker to help you choose and manage the best possible suite of benefit products for your organization, then works with your broker and carriers to administer those benefits month-in, month-out.
What does a Benefits Specialist actually do?
Your specialist provides employee lifecycle support, eligibility support, EDI troubleshooting, synchronization of enrollments across your technologies, evidence of insurability management, open enrollment support, audit resolution support, and carrier invoice and payroll deduction audits.
Can you help us with open enrollment?
Yes. Open enrollment is a core part of Managed Benefits. We help with planning, carrier coordination, eligibility, and making sure elections and payroll deductions are correct once the window closes.
Getting ready on your own? Download our free Open Enrollment Guide for a week-by-week checklist.
How does Managed Benefits save us money?
Our carrier invoice and payroll deduction audits catch billing errors, so you aren’t paying for coverage you don’t have. And because your specialist handles the day-to-day administration, your team gets back hours that would otherwise go to carrier calls, EDI issues, and reconciliation.
What is PuzzleCares?
PuzzleCares is a supplemental benefits program that reduces out-of-pocket healthcare costs. It includes unlimited free virtual care, free and discounted prescriptions, hospital indemnity coverage, and on-demand counseling. Benefits are added pre-tax, which lowers employees’ taxable income and increases their take-home pay.
One client facing a nearly 30% premium hike brought its anticipated increase to under 10%. Read the case study.
How do I get a Managed Benefits quote?
Book a time with our team. We’ll learn about your workforce, your current plans, and where administration is slowing you down, then put together a quote. No cost, no commitment.
Let us take benefits administration off your plate.
Talk to PuzzleHR about Managed Benefits