Simplify Your HRIS With Our Application Management Services
Our application management services can help your business eliminate the frustrations of HRIS complications. With our managed application services, your business can focus on its people while we become your organization’s autopilot, expertly navigating and managing your chosen software.
Fill Out The Form Below For An AMS Services Quote
Application Management Services
Complications with your organization’s HRIS can cause issues that hold your business back and prevent growth. At PuzzleHR, we deliver application managed services that enable your company to realize the full value of its HRIS and spend more time focusing on delivering results. We deliver the experience and the expertise required to navigate and thoroughly utilize the HR software solutions your business has employed.
When you choose PuzzleHR as your managed application services partner, you can count on:
Expert HRIS Administration
The administrative tasks associated with HRIS can quickly overwhelm your organization. PuzzleHR is here to expertly handle and manage all of these tasks so that your business can focus on its core competencies. We handle all system configurations and updates, user management and permissions, data security and integrity, and reporting and analytics support.
On-Demand Support
When you partner with PuzzleHR for application management, you get help when you need it. When issues arise that require troubleshooting, we are here to ensure that they get resolved in a timely manner so you can get back to work. We provide guidance on all of your chosen system’s features and share best operational practices with your team. In addition, every quarter we do a health check on your HRIS and provide optimization recommendations.
Knowledge Base and Training
At PuzzleHR, we aim to empower your business and its employees to effectively use its HRIS to maximize its value to your organization. We offer your business access to a comprehensive knowledge base and additional resources. We deliver customized training to your organization’s administrators and end-users. There are also ongoing learning opportunities that are offered to your company and its team.
Our Application Management Solutions
Every application management services client benefits from a personalized approach to application management and a dedicated account manager. We offer three general application management solutions that can be customized to meet the specific needs of your organization.
Single Module Management
This application management service focuses on a single HRIS module, core HR, payroll, benefits, etc. We find this approach to AMS services works best for smaller companies or organizations that have very specific requirements.
Full HRIS Management
This approach offers comprehensive management of all HRIS modules and end-to-end support for your company’s HR processes. This AMS solution is ideal for the businesses that are looking for total HRIS optimization and HR support.
Additional AMS Solutions
We offer custom application management services to address organizations with advanced requirements. Additionally, we can help your business integrate its HRIS with other systems and tools, adopt process automation, and help you navigate the complexities of change management and user adoption.
The PuzzleHR Application Management Service Provides:
- System and Configuration Updates
- User Management and Permissions
- Data Integrity and Security
- Reporting and Analytics Support
- Troubleshooting and Issue Resolution
- Guidance on System Features
- Quarterly System Health Checks
- Optimization Recommendations
- Access to Knowledge Base Resources
- Customized Training
- Ongoing Learning Opportunities
- Guidance on Best Practices
You've Got the Humans, We've Got the Resources.
Let's Talk.
Have questions? We've got you covered.
Below you’ll find answers to common questions about application management services.
What Is AMS?
AMS stands for application management services. Application management services is the outsourcing of the maintenance and management of your organization’s software to a dedicated expert.
What Are the Key Signs That I Need AMS Services?
If your HR applications are experiencing regular downtime, significant user complaints, performance issues, or security vulnerabilities, it is likely time to consider investing in application management services.
How Do I Find the Right AMS Provider?
When it comes to application management services, the biggest factor your organization must consider is trust. How can you determine the trustworthiness of a provider? Here are a few key questions you should ask.
- Are you provided with a dedicated account manager?
- Does the provider offer ongoing education and support to empower your business and its employees?
- What is the reputation of the provider? Do they have good customer satisfaction scores?