FAQs

Most companies can’t afford to deploy the myriad resources necessary to optimize the HR function in their organization. A suboptimized HR function leads to low employee engagement, high turnover and decreased business results. We give companies the resources they need when they need them. Said a different way, we augment your company’s HR team and provide as much (or as little) HR support as you need to drive business results. 

Absolutely, HR can be outsourced. Many businesses, ranging from small startups to large corporations, choose to outsource their HR functions for various reasons. Outsourcing HR can provide several benefits:

1. Expertise and Compliance: Outsourced HR professionals bring specialized knowledge and stay up-to-date with the latest employment laws and regulations, ensuring compliance.

2. Cost-Effectiveness: It can be more cost-effective than maintaining an in-house HR team, especially for smaller businesses that might not require full-time HR staff.

3. Focus on Core Business: Outsourcing HR allows businesses to focus on their core activities by reducing the time spent on administrative HR tasks.

4. Access to Better Resources and Technology: HR outsourcing firms often have access to advanced HR technology and resources which might be too expensive for a company to acquire independently.

5. Scalability: Outsourced HR services can be scaled up or down based on the business needs, offering flexibility that is particularly beneficial for growing companies.

6. Improved HR Functions: With access to a team of HR experts, businesses can benefit from improved HR functions like recruitment, training, employee relations, and performance management.

7. Risk Management: Outsourcing HR helps in managing risks as these firms are better equipped to handle legal and compliance-related issues.

In conclusion, outsourcing HR can be a strategic move that helps businesses manage their human resources more effectively while also focusing on growth and core operations. 

A wide range of HR services can be outsourced, allowing businesses to tailor the outsourcing solution to their specific needs. The most commonly outsourced HR services include:

1. Payroll Administration: This includes managing employee pay, deductions, and tax filings. It’s one of the most commonly outsourced HR functions due to its complex and time-consuming nature.

2. Benefits Administration: Managing employee benefits like health insurance, retirement plans, and other perks. This service often requires staying up-to-date with changing regulations and can be quite intricate.

3. Recruitment and Talent Acquisition: Outsourcing recruitment processes can help businesses in sourcing, screening, and hiring employees. This includes posting job ads, managing responses, conducting initial interviews, and sometimes even onboarding.

4. Employee Training and Development: Designing and implementing training programs for employees to enhance their skills and performance. This can also include leadership development and succession planning.

5. Compliance Management: Ensuring that the business adheres to all relevant employment laws and regulations, which can be particularly challenging as these often change.

6. Employee Relations: Handling issues like employee grievances, disciplinary actions, and maintaining a positive work environment. This may also involve conflict resolution and mediation.

7. Performance Management: Developing and managing performance appraisal systems, setting performance standards, and assisting in the evaluation process.

8. HR Strategy and Consulting: Providing guidance on HR policy and strategy, helping businesses align their HR practices with their overall business objectives.

9. Workforce Planning and Analytics: Analyzing workforce data to help with decision-making in areas like staffing, productivity, and workforce optimization.

10. Risk Management: Identifying and managing risks related to human resources, including workplace safety and employee health.

These services can be tailored to fit the unique requirements of each business, whether it’s a complete outsourcing of the HR function or choosing to outsource specific tasks. The flexibility of HR outsourcing allows businesses to focus on core activities while still ensuring effective and compliant HR management.

Our consultants would never try and sell you more than you need or can handle. Every company is unique and so is our client discovery process. Our Consultants and HR Project Managers work with our customers to develop a customized “Puzzle Project Plan” that works for your business and your time frame.

No. The saying goes, “If it ain’t broke, don’t fix it.” And that’s our approach to payroll and HCM systems. We made a decision to be “Technology Agnostic” and as a result we can handle your Human Resource infrastructure needs regardless of your payroll platform. In fact, if it makes sense, we can even manage your payroll for you regardless of your current provider. 

“HCM” is industry jargon meaning “Human Capital Management”. Normally, when you see or hear the term “HCM” it is in reference to software systems and applications sold and deployed by payroll companies. It will typically include software that is intended to help companies manage the reporting and administrative parts of HR like payroll on-boarding and open enrollment. 

The acronym “PEO” stands for Professional Employer Organization. A “PEO” is a company that provides HR and benefits services to other companies through a  Co-Employment relationship. The PEO concept was originally referred to as “Employee Leasing” as PEO clients  enter into co-employment relationships with the PEO and lease back their employees from the PEO.

We serve companies in every industry. From Manufacturing, to Golf Courses, to Non Profits, Municipalities, CannaBiz to Software and Services companies we have the professionals and experience to handle it all.

HR outsourcing is an excellent option for businesses of all sizes, that includes small businesses, offering a cost-effective solution to managing human resources without the need for a full-time, in-house team. It provides small business owners access to expert HR services and the latest in compliance and employment law, crucial for mitigating legal risks. This approach allows them to focus on their core business activities, crucial for growth and operational efficiency. Outsourcing HR is flexible and scalable, easily adapting to the changing needs of a growing business. From efficient payroll and benefits administration to sophisticated recruitment and employee development strategies, outsourcing HR covers a wide range of functions. This not only enhances overall efficiency but also ensures that even small businesses can benefit from advanced HR practices, contributing significantly to their productivity and growth. In essence, HR outsourcing is a strategic, adaptable, and cost-effective approach for small businesses seeking to optimize their HR operations while focusing on their core business objectives.

Let’s face it, your employees are happy until they’re not. Top performing companies work proactively to treat employee engagement as a success strategy. Your PuzzleHR team will help you do exactly that

Whether you have a full HR Department or “Someone who is in charge of HR” PuzzleHR can help. Our expert HR Project Managers are solely focused on developing and implementing transformational HR strategies for your growing company.

If you don’t have an HR department then you probably have 4 or 5 people who handle Human Resources on an Ad Hoc basis. The HR Account Managers and Project Managers at PuzzleHR can help you move from REACTIVE responses to HR needs to PROACTIVE processes and procedures to support your company as you grow.

That’s a great question! Click Here and one of our Consultants will be in touch as quickly as possible to design your “Puzzle Project Plan”.

Most of our clients have a combination of in-house, fully remote and hybrid employees. We’ve found that providing hybrid-remote HR support to be a very effective way to maintain compliance with Federal and State HR regulations. We support your line managers  to ensure they are aware of the regulations that impact their direct reports while giving them the skills they need to manage a newly remote workforce. Our service provides the resources you need to drive business results.

HR outsourcing is increasingly important in today’s business landscape for a multitude of reasons. Firstly, it provides access to specialized HR knowledge and ensures compliance with the latest employment laws, which is crucial for any business. Additionally, it offers significant cost savings by reducing the overhead associated with maintaining an in-house HR team. This aspect is particularly beneficial for smaller businesses or those looking to allocate resources more efficiently. Outsourcing HR also allows companies to focus more on their core business activities and strategic growth, rather than getting bogged down by administrative HR tasks. It plays a key role in risk management by keeping the company updated with changing employment laws, thereby minimizing legal risks. Moreover, businesses gain access to advanced HR technology, which might be too costly to implement in-house. The scalability of outsourced HR services is a major advantage as well, as it can be adjusted according to the business’s fluctuating needs. This leads to streamlined HR processes, resulting in more efficient management of functions like recruitment, training, and employee relations. Another key benefit is in the realm of employee development, where outsourced HR can provide structured programs to enhance talent retention and team performance. Lastly, an often-overlooked advantage is the aspect of confidentiality; employees tend to feel more comfortable discussing sensitive issues with a third-party HR provider, which can lead to enhanced trust and openness in the workplace. Overall, HR outsourcing emerges as a strategic choice that can lead to improved business performance, efficiency, and growth, while also fostering a more open and trusting work environment.

The cost of HR outsourcing can vary widely depending on several factors, including the size of your business, the specific services you require, the complexity of your HR needs, and the provider you choose. Here’s a general breakdown:

1. Business Size: Smaller businesses might pay less overall due to fewer employees, but the cost per employee can be higher compared to larger businesses. Conversely, larger businesses might pay more overall but less per employee due to economies of scale.

2. Services Required: Basic services like payroll processing are generally less expensive than more comprehensive HR solutions, which include employee benefits management, recruitment, training, legal compliance, and performance management.

3. Service Level: The level of service can also impact cost. For instance, a standard package with basic HR services will be less expensive than a customized solution tailored to your specific business needs.

4. Provider: Costs can vary between providers based on their reputation, expertise, and the additional benefits they may offer, like access to advanced HR technology.

To give a rough estimate, small to medium-sized businesses might expect to pay anywhere from a few hundred to several thousand dollars per month for HR outsourcing services. 

It’s important to note that these figures are approximate and can vary significantly. The best approach is to REQUEST A QUOTE 

Great Question! Once you decide to allow PuzzleHR to help your company put the pieces of the HR puzzle together, our HR Project Managers get to work leveraging our proprietary diagnostic tools to work with you and design your unique PuzzleHR Project Plan. Each plan is unique, and can be as robust or as limited as necessary. More importantly, each plan is built to be flexible enough to accomplish your goals without getting in the way of you growing your business.