Like any asset, developing and deploying the right strategies to leverage that asset’s potential is key to maximizing the return on investment. Normally, employee costs are a company’s biggest expense. Salaries and benefits are easy to quantify and easier to project as they increase every year. Top employers point resources at ensuring they are being as efficient as possible in this area. Benefit costs and pay raises are but a very small part of the staff expense line item. Employee Turnover and Disengagement are insidious drags on resources.